1. Legal Notice and Acceptance of Terms This unified legal document (“Legal Package”) governs your use of the CommercialHoodSupplies.com website and all purchases made from Commercial Hood Supplies, LLC (the “Company,” “we,” “us,” or “our”). By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to be bound by this Legal Package in full, without modification. If you do not agree with any part of these terms, you must not use this website or place any orders. We may update, revise, or modify this Legal Package at any time without prior notice. The most current version will always be posted on the website. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

 

2. Limitation of Liability Commercial Hood Supplies, LLC cannot and does not accept responsibility for improper use, incorrect installation, misapplication, or misuse of any products sold. All products are intended for commercial and industrial use by trained professionals. It is the sole responsibility of the customer to determine the suitability of any product for their specific application and to ensure that products are installed and used in accordance with all applicable laws, codes, standards, and manufacturer instructions. We strive to provide accurate and reliable information on our website; however, errors, omissions, or typographical inaccuracies may occur. All information and materials on this site are provided on an “AS IS” and “AS AVAILABLE” basis. COMMERCIAL HOOD SUPPLIES, LLC EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. YOUR USE OF THIS WEBSITE AND ANY PRODUCTS PURCHASED IS AT YOUR OWN RISK. To the maximum extent permitted by law, in no event shall Commercial Hood Supplies, LLC be liable for any direct, indirect, special, incidental, exemplary, punitive, or consequential damages whatsoever, including but not limited to property damage, fire loss, personal injury, lost profits, business interruption, data loss, or any other commercial or economic loss, arising out of or related to your use of this website, your purchase or use of products, or your reliance on any information provided, even if advised of the possibility of such damages.

 

3. Returns & Refunds Policy ̶ ALL SALES FINAL All sales made through CommercialHoodSupplies.com are FINAL. We do not accept returns, exchanges, cancellations, or order modifications for any reason once an order has been submitted. This policy applies to all products, including but not limited to hood filters, fans, motors, electrical components, duct accessories, custom-fabricated items, and special-order products. Before placing an order, customers are solely responsible for verifying all measurements, specifications, model numbers, voltages, phase requirements, clearances, code requirements, roof conditions, and system compatibility. Buyer’s remorse, incorrect sizing, incorrect part selection, change of mind, delays in shipping, or incompatibility with existing equipment do not qualify for any refund, return, or exchange. If a product appears defective upon delivery, you must notify us in writing within 48 hours of receipt, including photographs and a description of the issue. At our sole discretion, we may assist you in submitting a manufacturer warranty claim or in arranging a repair or replacement pursuant to the manufacturer’s policy. Any such remedy does not constitute a return or refund from Commercial Hood Supplies, LLC.

 

4. Shipping, Freight, and Risk of Loss Orders generally ship within 1‒3 business days, subject to manufacturer stock and lead times which may extend 12+ weeks due to national shortages. This timeframe is an estimate only and not a guarantee. Risk of loss and title to products transfer to the customer once the order is picked up by the carrier (including, without limitation, UPS, FedEx, USPS, DHL, or any freight/LTL carrier). For freight/LTL deliveries, you must inspect all shipments at the time of delivery. Any visible damage, shortage, or suspected internal damage must be noted on the Bill of Lading or delivery receipt and supported with photographs at the time of delivery. Failure to properly note damage or shortage may void your ability to file a claim with the carrier. Freight damage or carrier-related issues do not qualify for a refund, return, or exchange from Commercial Hood Supplies, LLC. All lost, delayed, or damaged shipment claims must be pursued directly with the carrier. We will reasonably cooperate with carrier investigations, but we are not responsible for the carrier’s decisions or timelines.

 

5. Installation, Code Compliance, and Professional Responsibility All HVAC, kitchen exhaust, and hood system components sold by Commercial Hood Supplies, LLC must be installed by a licensed and qualified contractor. We do not provide installation services, field verification, system design, engineering services, or code-compliance inspections. It is solely the customer’s responsibility to ensure that all products and systems comply with NFPA 96, the International Mechanical Code (IMC), the Uniform Mechanical Code (UMC), local building and fire codes, health department regulations, insurance requirements, and any other applicable standards or regulations. Commercial Hood Supplies, LLC is not responsible for code violations, failed inspections, or enforcement actions arising from the installation or use of products purchased from us.

 

6. Warranty Disclaimer and Manufacturer Warranties All warranties applicable to products sold by Commercial Hood Supplies, LLC are manufacturer warranties only. We are a distributor/reseller and do not create, extend, or modify any warranty terms. Any warranty coverage, limitations, or exclusions are solely those provided by the manufacturer. COMMERCIAL HOOD SUPPLIES, LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In the event of a suspected defect, your exclusive remedy is limited to the remedies, if any, made available by the manufacturer under its warranty policy.

 

7. Website Use, Copyright, and External Links All content on this website, including but not limited to text, images, graphics, product descriptions, logos, and layout, is the property of Commercial Hood Supplies, LLC or its content suppliers and is protected by copyright and other intellectual property laws. You may view, download, or print content from this website for personal or internal business use only. Any reproduction, distribution, modification, public display, or other use of website content for commercial purposes is strictly prohibited without the express prior written consent of Commercial Hood Supplies, LLC. This website may contain links to third-party websites that are not owned or controlled by Commercial Hood Supplies, LLC. We do not endorse, control, or assume responsibility for the content, policies, or practices of any third-party websites. Your use of such sites is at your own risk.

 

8. Privacy and Data Use Commercial Hood Supplies, LLC collects customer information necessary to process orders, manage accounts, and provide customer support. This may include your name, company name, shipping and billing addresses, email address, phone number, and payment details. Payment information is processed securely through third-party payment processors; we do not store full credit card numbers on our servers. We do not sell your personal information. We may use your information to communicate about orders, updates, security issues, fraud prevention, and legal compliance. You may contact us to request information about the data we hold about you or to request deletion where permitted by law.

 

9. Dropship and Vendor Partner Summary Commercial Hood Supplies, LLC partners with manufacturers and vendors who may ship products directly to our customers (dropship). Vendors are responsible for accurate product manufacturing, packaging, and timely shipment when fulfilling orders on our behalf. Vendors are also responsible for honoring any manufacturer warranty applicable to their products. As a distributor, Commercial Hood Supplies, LLC is responsible for transmitting order details to the vendor and collecting payment from customers. Vendors agree to indemnify Commercial Hood Supplies, LLC against claims arising from manufacturing defects. Commercial Hood Supplies, LLC will only indemnify vendors for intentional misrepresentation or misuse of vendor information, to the extent permitted by law.

 

10. Governing Law and Entire Agreement This Legal Package, including all terms, policies, and disclaimers contained herein, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising out of or relating to this website, any purchases, or this Legal Package shall be brought exclusively in the state or federal courts located within the State of Florida, and you hereby consent to the jurisdiction of such courts. This unified Legal Package supersedes all prior or contemporaneous statements, notices, or policies appearing on the website to the extent of any inconsistency, and is intended to function as the complete consolidated legal framework for Commercial Hood Supplies, LLC.